Time Consuming Billing Process.

Shareholder PATRICK ARMKNECHT has been with Schneider Downs for over 21 years. His expertise lies mainly in corporate accounting, project management and software implementation.

One of Patrick’s clients was looking for more efficient back-office operations. Patrick’s team recommended the Robotic Process Automation (RPA) technology to help address their billing problem. After implementing RPA technology, manual time spent completing the monthly billing process was reduced by 75%.

“Although the immediate need was focused on the monthly billing process, we recognized that investment in RPA would also enable the client to automate a number of processes throughout their organization,” Patrick said. “They have already implemented five other automation projects in different parts of the organization and have a list of more than 20 other processes they intend to automate in the near future.”

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