The people are knowledgeable and care about positively impacting our business.
Client: Supplier of Freight Forwarding
How it Started
After years of running a business and almost a decade working with Schneider Downs, the owner of one of our clients was ready to plan for a leadership transition. Since we had been established business partners for years, the owner trusted us to handle the transition as much as he trusted his son to manage the business. And a successful succession was just the beginning.
His legacy was impressive: his son stood to inherit a profitable professional service company boasting clients among the Fortune 1000. We began working with his son to explore a new organizational structure. The business had outgrown the one-person entrepreneur model that had served it so well, and a new model would better position the company for growth. Working together, we created a more formalized corporate structure, creating additional companies and an expansion-focused management team. Our client was poised for exponential growth.
Through It All
As the client expanded, so did our service offerings. We weren’t just there to steward them through a transition, we were in it for the long haul of their developing needs.
After years of performing their audit and tax work, our knowledge of the business and its culture was unmatched. We were committed to providing the experts they needed for every obstacle and opportunity they would encounter.
When we began our Credits and Incentives practice, we immediately knew which credits were most appropriate and realistic. And, when they first needed a SOC 2 report, we had the experts in-house to perform it for them. When they brought on a new CFO to help facilitate their growth, he leaned on us to provide the resources to support their operations and execute his vision. With each new acquisition, we helped with valuations and profitability calculations. Further, when they began to expand their borders internationally, we connected them to our Prime Global partners to help structure their foreign offices. Through our partnership, the client knew they had access not only to our experts but to all our connections as well.
How it's Going
Our relationship has continued for almost 30 years. Beyond the traditional client/firm relationship, we remain good partners and good friends. There is no “business as usual,” in our approach: we continue to be committed to evaluating how we can serve them better each year.
Recently, these efforts have culminated in a forensic accounting engagement for which we were their first and only phone call. They’re our first phone call as well: they have become as much our advocate as we are theirs—they’re always ready to provide a reference and have played prominent roles in our internal programming. Needless to say, we’re looking forward to the next 30 years.
Client: Supplier of Freight Forwarding
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Contact an Audit & Tax Advisor Today
The people are knowledgeable and care about positively impacting our business.
Good continuity throughout the engagement teams showing complete understanding from Shareholder all the way down to the senior and staff level.
Working with Schneider Downs has been an absolute game-changer for our business. Their Tax and Audit teams, especially Carl Scharf, Sarah Hoagland, and Brandon Embreus, are unmatched in expertise and dedication. From day one, they took the time to understand the unique aspects of our company and developed strategies tailored to our needs. What I appreciate the most is their proactive approach; they always keep me informed of tax-saving opportunities, regulatory changes, and potential risks, so there are never any surprises. Every member of the team is approachable, patient, and incredibly knowledgeable — they make our complex world of accounting feel simple and manageable. In a world where customer service often falls short, Schneider Downs stands out with their unwavering commitment to their clients. They’re not just our accountants; they’re trusted partners who genuinely care about our success.
We have been overwhelmingly happy with the people and services that we receive from Schneider Downs. Not everyone understands the nuances of nonprofit finance, but SD does. While we are required to have an audit and to file with the IRS and Commonwealth, we view our relationship with Schneider Downs as more of a partnership. We are constantly bounces our thoughts off of our SD team for agreement and/or guidance so that there are no surprises on either side. The SD team has been great to work with. They are respectful and knowedgeable about our industry/business and we appreciate our relationship.
Variety of services, expertise and customer service.
…They are truly a full-service firm – we utilize the tax, audit, transaction, cybersecurity, 401k, and family office teams.
Friendly knowledgeable staff
The people!
Great relationship with our primary POC – Jim Sayer. Excellent knowledge base and highly responsive to our business needs. SD has added real value to our taxation reporting and strategy.
Good people, firm culture and reasonably priced. It’s also nice to support a locally HQ’d firm.
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Schneider Downs is a Top 60 independent Certified Public Accounting (CPA) firm providing accounting, tax, audit and consulting services to public and private companies, not-for-profit organizations and global companies. We also offer risk advisory, transaction advisory, digital consulting, wealth management, retirement plan solutions and investment banking services. Schneider Downs serves individuals and companies in Pennsylvania (PA), Ohio (OH), West Virginia (WV), New York (NY), Maryland (MD), metropolitan Washington (DC) and additional states in the United States with offices in Pittsburgh, PA, Columbus, OH, and McLean, VA.
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